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Support Executive

  • Posted by Nayatel
  • 2021-07-01 13:04:46
  • Peshawar
  • Rs45,000.00 - 55,000.00 / Month
Expired on August, 15 2021

DUTIES AND RESPONSIBILITIES: :

  • Monitoring monthly, daily, hourly, per minute incoming and outgoing traffic
  • Troubleshooting all kinds of irregularities on the system, managing tickets from inside and outside stakeholders
  • Performing hourly & daily routes testing as required by business development team.
  • Monitoring system health of hardware
  • Analyzing traffic trends on minute, hour, day, and monthly basis and quickly sharing analysis with business development team
  • Swift communication of ongoing tasks with internal and external stakeholders on Skype & outlook.
  • To Provide step by step recommendations for solving different types of technical issues in troubleshooting various trouble tickets from our customers
  • To provide technical assistance to immediate supervisor in whatever task he assigned
  • Timely coordination with our clients and vendors to solve their queries

Type:
Contract
Availability:
Full time
Views:
34
Salary:
Rs 45,000.00 - 55,000.00 / Month
Contact Name:
Nayatel

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