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Product Support Specialist

  • Posted by TCS
  • 2021-07-08 04:01:14
  • Sargodha
  • Rs48,000.00 - 58,000.00 / Month
Expired on August, 22 2021

Responsibilities:

Taking ownership of customer issues and seeing problems through to resolution

Configure the application as per customer requirements, supporting the roll-out of new features and applications

Guide the customers either face-to-face or remotely, to help set up or resolve issues

Diagnose and troubleshoot technical issues, ensuring accurate diagnosis and minimum re-occurrence

Establish a good working relationship with customers and internal teams

Analyze the complaint logs to discover any underlying issues or trends

Maintain the product documentation on a frequent basis


Type:
Contract
Availability:
Full time
Views:
31
Salary:
Rs 48,000.00 - 58,000.00 / Month
Contact Name:
TCS

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