WHAT YOU WILL BE ACCOUNTABLE FOR

• Assess, Design, and work with internal /external teams to deliver solutions to the BAT IT Services organization
• Ensure low-level design and build of solutions are carried out in accordance with global standard
• Delivery of services to the exact design specification of the Solution Architecture team
• Relationship management of outsource provider, ensuring SLAs are adhered to and that appropriate quality control processes are in place
• Ambassador for the services and vendors delivering the services
• Provide advice and feedback to other service owners
• Manage the lifecycle of the approved products and solutions in use in BAT within their technology domain, to ensure that they remain within support and maintenance.
• Understand vendor products roadmaps and life cycles to ensure relevance to BAT
• Ensure that any products that are due to go out of support have a plan for remediation and deployment plan
• For those products that have a major version update or a change of solution, liaison with the Solution Architecture team is required

ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE

• 5+ Years of Business-facing IT IDT experience in a global manufacturing environment, preferably with a degree in an IT-related field.
• Strong analytical ability to proactively identify trends, issues and opportunities and translate these into insightful commercial stories and recommendations
• Hands on implementation experience in SAP Manufacturing, Logistics and Quality, implementation experience in Manufacturing Execution Systems such as Apriso would be highly regarded.
• Strong verbal and written communication skills in addition to presentation skills
• Extensive and substantial practical experience in interpreting business process management and business metrics specifically in the area of Manufacturing and supply chain.
• Experience working with Agile principles and cloud-native technologies