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Network Support Executive

  • Posted by Allied Bank
  • 2021-07-01 12:13:01
  • Gujranwala
  • Rs45,000.00 - 55,000.00 / Month
Expired on August, 15 2021

Responsibility:

  • Daily Check and Monitoring of the sensitive hardware and software. 
  • Proven ability to function in a self-directed environment. 
  • Strong understanding of Ethernet, TCP/IP routing, Network packet analysis, Networking Tools. 
  • Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. 
  • Innovative thinker who is positive, proactive, and readily embraces change. 
  • Handle clients professionally during all interfaces. 
  • Owning the troubleshooting till the resolution of a problematic hardware or software. 
  • Responsible for providing a clear and precise reason for every outage to give a clear Root Cause Analysis (RCA) to the customer. 
  • Analyze and monitor the Tele Nest's operated TV Channel feeds. Must be able to respond to the Technical Team and the Customer within seconds. 
  • Strong documentation skills - Must be able to log every issue to help the Team make the whole system more efficient and reliable. 
  • Strong Communication Skills - Must be able to communicate properly and professionally with the customer and the Technical Team. 
  • Punctuality - We are looking for an individual who is punctual to the core. 
  • Rotating Shifts - Must be able to work in rotating shifts (Morning, Evening and Night) 
  • Basic Knowledge of how video processing takes place - Individuals with an advanced knowledge about this will be preferred. 
  • Must be able to analyze and initiate a request if any hardware/software is required for up gradation before time. 
  • Must be able to communicate with the customer using Tele Nest's Ticketing System. Response Time is critical. 
  • Must have an attention to detail to find the slightest jerks or problematic audio on Tele Nest's feeds. 
  • Operate Sensitive satellite equipment and video processing equipment.

Type:
Contract
Availability:
Full time
Views:
33
Salary:
Rs 45,000.00 - 55,000.00 / Month
Contact Name:
Allied Bank

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