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Help Desk Specialist

  • Posted by Nayatel
  • 2021-07-01 15:20:59
  • Rawalpindi
  • Rs38,000.00 - 45,000.00 / Month
Expired on August, 15 2021

Responsibilities

  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Ensure proper recording, documentation

Requirements

  • Proven working experience in providing Help Desk support
  • Proficiency in English
  • Strong client-facing and communication skills
  • Customer service orientation

Type:
Contract
Availability:
Full time
Views:
33
Salary:
Rs 38,000.00 - 45,000.00 / Month
Contact Name:
Nayatel

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  • company 1

    Nayatel

    4.00 - 545.00/Hour

  • sales

    Nayatel

    25,000.00 - 25,000.00/Month

  • testing

    Nayatel

    11.00 - 12.00/Week

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