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Help Desk Specialist

Expired on August, 15 2021
  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Ensure proper recording, documentation

Requirements

  • Proven working experience in providing Help Desk support
  • Proficiency in English
  • Strong client-facing and communication skills
  • Customer service orientation

Type:
Contract
Availability:
Full time
Views:
32
Salary:
Rs 25,000.00 - 35,000.00 / Month
Contact Name:
Tower Technologies

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