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Email and Chat Support Executive

  • Posted by Zong
  • 2021-06-28 07:54:16
  • Abbottabad
  • Rs40,000.00 - 50,000.00 / Month
Expired on August, 12 2021

Responsible for acting as a liaison between our customer and the respective client. Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally. Job Description: Prompt chat and email response to customers Document each customer’s question or problem as well as the resulting answer or solution Develop customer service solutions Maintain service level Job Specification: Intermediate or above Excellent communication (verbal & written) Proficiency with MS Office particularly MS Excel Flexibility Customer-centric attitude Problem-solving


Type:
Contract
Availability:
Full time
Views:
37
Salary:
Rs 40,000.00 - 50,000.00 / Month
Contact Name:
Zong

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