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Customer Support Representative

  • Posted by Ufone
  • 2021-06-29 07:41:40
  • Sargodha
  • Rs45,000.00 - 65,000.00 / Month
Expired on August, 13 2021

Duties & Responsibility

  • Keep records
  • Excellent English speaking and listening skills and those who can work with team members.
  • IELTS certification will be a plus point.
  • Manage/handle the incoming calls professionally
  • Identify and assesses customers' need to achieve satisfaction
  • Giving follow up calls to the customers at specified date and time
  • Keep records of customer interactions
  • Reply to emails and calls professionally to provide information about products and services, process orders, handle complaints, problem solving etc.
  • Fluent in spoken & written English
  • Previous experience of a similar job
  • Tolerant with customers and good in telephonic manners
  • Typing and data entry skills
  • Primary knowledge of using computers and internet research is mandatory.  Spelling, accuracy and attention to detail, Self-motivated, detail-oriented and organized
  • Punctuality and Being on time is requisite

Job Skills

Customer Acquisition SkillsCustomer Interaction Management (CIM)Customer SuccessCustomer DealingCustomer ConversionCustomer Support Operations

 


Type:
Contract
Availability:
Full time
Views:
49
Salary:
Rs 45,000.00 - 65,000.00 / Month
Contact Name:
Ufone

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